Caravan is a one-stop local living & mobility service platform covering seven core businesses. The following is a comprehensive overview; actual features depend on each app’s current release and operational configuration.
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Seven Core Businesses
🚗 Chauffeured Driving
- Chauffeur Service: One-tap booking, licensed professional drivers, real-time location tracking, full-trip audio recording.
- Corporate Service: Enterprise accounts, monthly packages, business reception, centralized billing.
- Instant/Scheduled: On-demand and advance booking with multiple vehicle tiers (Economy, Comfort, Luxury).
- Transparent Pricing: Start fee + distance rate + time rate, real-time fare estimation.
- Safety: Verified drivers, full insurance coverage, SOS emergency button, trip sharing.
🚕 City Taxi
- One-tap Ride: Quick match with nearby taxis, multiple vehicle choices including Economy, Comfort, and Luxury.
- Fare Estimate: Real-time estimated fare before booking with detailed breakdown.
- Scheduled Rides: Advance booking with automatic matching at departure time.
- Trip Tracking: Real-time location sharing, dynamic ETA updates.
- E-Invoice: Electronic invoices for completed trips, supporting corporate reimbursement.
🚙 Intercity Rideshare
- Publish Trips: Verified drivers publish cross-city trips with departure time, available seats, and cost sharing.
- Book Seats: Passengers search popular routes, choose pooled or exclusive ride, book and pay online.
- Toll Sharing: Transparent toll cost negotiation between driver and passengers.
- Safety: Real-name verification, trip sharing, emergency contacts, one-tap SOS.
- Cancellation Policy: Free cancellation before departure, proportional fee near departure.
🚚 Freight & Moving
- City Freight: Mini van, mid van, box truck options for on-demand and scheduled cargo transport.
- Moving Service: Professional moving with furniture disassembly, packing, transport, and reassembly.
- Logistics: Intercity logistics for large items, dedicated coordinator, full tracking.
- Instant/Scheduled: Book immediately or schedule ahead with real-time pricing.
- Value-added: Loading assistance, cargo insurance, electronic waybill.
🚘 Car Rental
- Flexible Duration: Daily/weekly/monthly rental with long-term discounts.
- Wide Selection: Economy sedans, business MPVs, luxury SUVs from multiple brands.
- Doorstep Delivery: Vehicle delivered to your location; pickup at return.
- Deposit-free: Alipay/WeChat credit score waiver available.
- Full Insurance: Comprehensive coverage for worry-free driving.
💰 Car Sales (Used Cars)
- AI Valuation: Take a photo or enter vehicle info for instant AI-powered valuation.
- Curated Listings: Locally sourced, quality-inspected vehicles with transparent pricing.
- 60-Second Video: Sellers upload 60-second real-shot videos for buyers to inspect.
- Online Inquiry: Chat with sellers about vehicle condition, price, and more.
- Test Drive: Schedule in-person inspection and test drive online.
🍜 Food Delivery
- Restaurant Delivery: Chinese, Western, snacks, beverages — 30-minute express delivery.
- Supermarket & Convenience: Groceries, daily necessities, instant delivery.
- Fresh Produce: Fresh fruits, vegetables, meat, eggs, dairy — cold chain guaranteed.
- AI Recommendations: Smart dish recommendations based on user taste and habits.
- Multi-language: Chinese/English/Uyghur/Russian interface; auto-translation for merchants.
🧹 Housekeeping
- Daily Cleaning: Professional cleaners, hourly billing, deep home cleaning.
- Appliance Cleaning: AC, range hood, washing machine professional disassembly & sterilization.
- Nanny & Maternity Care: Live-in/live-out nannies, maternity matrons, certified caregivers.
- Home Repair: Plumbing, electrical, drain unclogging, wall repair services.
- AI Dispatch: Smart matching of housekeeping professionals based on location and skills.
Multi-Platform Coverage
- Passenger App (iOS/Android): Booking, payment, ratings, wallet, AI customer service.
- Driver App (iOS/Android): Order acceptance, navigation, earnings, AI traffic insights.
- Rider App: Food pickup/delivery, route optimization, order management.
- Merchant App (POS): Store management, product listing, order processing, KDS display.
- Housekeeper App: Order acceptance, service check-in, earnings, AI route planning.
- City Agent Console (Web): Dashboard, commission management, driver oversight, AI analytics.
- Admin Console (Web): City management, pricing, order search, finance, recording review, AI audit.
- WeChat Mini Program: Booking, ordering, instant service without app download.
Platform Highlights
- 🤖 AI Customer Service: Multi-turn AI chat across all platforms — order queries, fare estimates, complaints, business consultation.
- 🧠 DeepSeek LLM: Powers AI valuation, smart dispatch, risk control, data analysis, operational reporting.
- 🗣️ Multi-language: Chinese, English, Uyghur, Russian — international-ready.
- 🔒 Safety & Compliance: Verified accounts, insurance, trip recording, data encryption.
- 📊 Data-Driven: Real-time dashboards, AI operations analysis, smart alerts for precision management.